Shipping times vary depending on your location and the shipping method selected at checkout. Here’s a general overview:

• Standard Shipping: Typically takes 5-7 business days.
• Expedited Shipping: Usually arrives within 2-3 business days.
• Overnight Shipping: Delivered the next business day (only available on certain items and locations).

Please note that processing times may also vary, and orders are generally processed within 1-2 business days. If there are any delays or issues with your order, we will notify you as soon as possible.

For more accurate delivery estimates, check your shipping options during checkout or refer to the tracking information provided once your order has shipped.

To help you better, we recommend checking the product page for specific sizing information, as sizes can vary by item. You can find detailed sizing charts for apparel, shoes, or accessories on the product description page.

Here’s a general guide to sizing:

• Clothing: Sizes typically follow standard measurements for Small (S), Medium (M), Large (L), etc. You’ll find bust, waist, and hip measurements, or in some cases, height and weight recommendations to help you choose the best fit.
• Shoes: Sizing generally follows U.S. (US), European (EU), or UK standards. Be sure to check the shoe size chart to convert to your local size.
• Accessories: For items like hats, bags, and jewelry, there will usually be dimensions in inches or centimeters listed on the product page.

If you still have questions or need more specific information about your order’s size, feel free to reach out to our customer service team with your order number, and we’ll be happy to assist you!

Sorry to hear you're having trouble! Here are a few common solutions that may help resolve your issue:

1. Check Payment Information: Make sure your payment details are entered correctly, including billing address, credit card information, or PayPal account. Sometimes a typo or outdated payment method can cause errors.
2. Ensure Correct Shipping Address: Double-check that your shipping address is complete and accurate, including any apartment numbers or specific instructions.
3. Clear Cache/Refresh: If the website seems unresponsive or slow, try clearing your browser cache or refreshing the page. You could also try using a different browser or device to complete your order.
4. Stock Availability: Verify that the item(s) you’re trying to order are in stock. If an item is sold out, you won’t be able to complete the purchase.
5. Error Message: If you’re seeing a specific error message, try searching for it in our help section for more detailed troubleshooting.

If you're still having trouble, please contact our customer service team. Provide them with any error messages or details about your issue, and they will be happy to assist you in placing your order!

We’re here to help make your return or exchange as smooth as possible! Here’s how you can proceed:

1. Check Return/Exchange Policy: Please review our return and exchange policy to make sure your order qualifies. Typically, we accept returns or exchanges within 30 days of delivery, but some items may have specific restrictions.
2. Initiate the Return/Exchange:
3. Packaging: Make sure to package the item securely, in its original condition with all tags and packaging intact. If you’re returning an item, include the original receipt or proof of purchase.
4. Refund or Replacement:

If you experience any issues or need further assistance, our customer service team is just a message away and will guide you through the process.

We understand that sometimes plans change! If you'd like to cancel your order, here's what you can do:

1. Act Quickly: Orders are processed as soon as possible, so it’s best to reach out right away. If your order hasn’t been shipped yet, we should be able to cancel it for you.
2. Contact Customer Service:
3. After Shipping: If your order has already shipped, we may not be able to cancel it. In this case, you can initiate a return once the item arrives. We’ll help guide you through that process.

Let us know how we can assist, and we’ll do our best to resolve this for you!